🌟 COD AVAILABLE 🌟
🌟 HANDPICKED PRODUCTS 🌟
🌟 FREE SHIPPING 🌟
🌟 RESPONSIVE CUSTOMER SUPPORT 🌟
🌟 COD AVAILABLE 🌟
🌟 HANDPICKED PRODUCTS 🌟
🌟 FREE SHIPPING 🌟
🌟 RESPONSIVE CUSTOMER SUPPORT 🌟
🌟 COD AVAILABLE 🌟
🌟 HANDPICKED PRODUCTS 🌟
🌟 FREE SHIPPING 🌟
🌟 RESPONSIVE CUSTOMER SUPPORT 🌟
🌟 COD AVAILABLE 🌟
🌟 HANDPICKED PRODUCTS 🌟
🌟 FREE SHIPPING 🌟
🌟 RESPONSIVE CUSTOMER SUPPORT 🌟
🌟 COD AVAILABLE 🌟
🌟 HANDPICKED PRODUCTS 🌟
🌟 FREE SHIPPING 🌟
🌟 RESPONSIVE CUSTOMER SUPPORT 🌟
🌟 COD AVAILABLE 🌟
🌟 HANDPICKED PRODUCTS 🌟
🌟 FREE SHIPPING 🌟
🌟 RESPONSIVE CUSTOMER SUPPORT 🌟
🌟 COD AVAILABLE 🌟
🌟 HANDPICKED PRODUCTS 🌟
🌟 FREE SHIPPING 🌟
🌟 RESPONSIVE CUSTOMER SUPPORT 🌟
🌟 COD AVAILABLE 🌟
🌟 HANDPICKED PRODUCTS 🌟
🌟 FREE SHIPPING 🌟
🌟 RESPONSIVE CUSTOMER SUPPORT 🌟
🌟 COD AVAILABLE 🌟
🌟 HANDPICKED PRODUCTS 🌟
🌟 FREE SHIPPING 🌟
🌟 RESPONSIVE CUSTOMER SUPPORT 🌟
🌟 COD AVAILABLE 🌟
🌟 HANDPICKED PRODUCTS 🌟
🌟 FREE SHIPPING 🌟
🌟 RESPONSIVE CUSTOMER SUPPORT 🌟
1. What kind of products do you sell?
Urban Sutraa offers a curated collection of general and lifestyle products — designed to simplify your daily life, add charm to your space, or make perfect gifts.
2. Do you deliver all over India?
Yes! We deliver pan-India using trusted courier partners. Delivery availability may vary in certain remote PIN codes.
3. How long will it take to receive my order?
Orders are typically shipped within 1–3 business days. Once dispatched, delivery usually takes 3–7 working days, depending on your location.
4. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or WhatsApp. You can also contact our support team for updates.
5. Do you offer Cash on Delivery (COD)?
Yes, COD is available on most orders. However, frequent cancellations may result in COD being disabled for your account.
6. Can I cancel my order?
You may cancel your order before it is dispatched. Once shipped, cancellation is not possible. Please refer to our Cancellation Policy for details.
7. What is your return and refund policy?
Returns are accepted within 5 calendar days of delivery under specific conditions. An unboxing video is mandatory for return requests. Read our full [Return & Refund Policy] before initiating a return.
8. What if I receive a damaged or wrong product?
We’re sorry if that happens! Please contact us within 24 hours of delivery with a clear unboxing video showing the issue. We’ll arrange a replacement or refund as per our policy.
9. How do I reach customer support?
Email us at: support@urbansutraa.com
WhatsApp us at: +91-9234056100
Support hours: Monday–Saturday, 10 AM to 6 PM
10. Do you accept bulk or custom orders?
Yes, we welcome bulk or corporate gift inquiries. Drop us an email with your requirements and we’ll get back to you with details.
Join the Urban Sutraa family for exclusive discounts and offers.
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